No, you can shop as a guest. However, by creating an account this lets you save your favourite items, view your order history, and track orders easily, (if applicable) and receive exclusive updates and offers.

• Our general turnaround time for orders placed through the website will be between 2 hour and 1 working day to process, cut and despatch any custom orders.
• During busy periods (Mother's day, Father's day, Christmas etc.) turnaround times and postal times may increase without notice.

We completely get it, we change our minds too! If an order has not been processes, then yes we can alter or cancel it for you.

If your order does not contain custom made items? then you can exchange for a preferred style or return for a refund.

We want to speak to you too! however we only offer support via email. This allows both parties to have a copy of all communication. Please Contact us with any questions, concerns, or feedback. We aim to reply to your message within 4 hours. However, please note at busy time this may vary.

• Yes, we can source and cut from many other materials. Please contact us with your requirements and we'll see what we can do.

• If the design is already prepared, please contact us for a review and we can quote you for cutting your design.
• We also offer a custom design option if you have a specific idea in mind. We are ready to assist with creating a unique design for you.

• We are able to accept most major types of credit or debit cards via our website.
• We use Shopify and PayPal for all our online orders.
• The total will be charged to your card when the order is placed.
• Shop easily online without having to enter your credit card details on the website.

Due to the low value items that we mostly sell. We only ship to the UK, Channel Islands and Northern Ireland.

Shipping normally takes between 1-2 days. Next day delivery is available on all domestic orders for an additional charge. This is estimated at checkout.

• If something has been broken in the post, please contact us within 48 hours of receiving your order and we will replace the item free of charge.
• We will ask for you to send us photograph evidence of the broken item so we can ensure we are sending out the correct replacement.
• If you have already decorated your item/s then unfortunately they can not be replaced.

For information on our return process please visit out Returns and Refund page. Please contact us and we will generate a RMA number for you to add to your package before posting to us.

Refunds are processed within 24 hours from when we receive your returned item(s)..